Privacy

Privacy Policy

Your privacy matters at Novel Concept Café. This page explains what information we collect, how we use it, and the choices you have when visiting our website, joining our newsletter, or making a purchase.

How We Handle Information

We collect only the information needed to run our creative community, fulfill orders, improve the website, and communicate with visitors who choose to hear from us.

Cozy shop shelves and warm interior lighting
Collection

What We Collect

Depending on how you use the site, we may collect personal details such as your name, email address, billing and shipping information, account details, and any messages you send through forms or email.

Contact form submissions

Newsletter signup details

Order and account information

Use

How We Use It

We use information to provide products and downloads, respond to inquiries, send requested updates, process transactions, improve site performance, and protect the website from misuse or fraud.

Process purchases and deliveries

Send updates you request

Improve services and security

Warm small-town storefront with inviting lights
Vintage-inspired interior with curated displays
Sharing

When We Share Data

We do not sell your personal information. We may share limited data with trusted service providers that help operate the site, process payments, deliver email communications, or provide analytics, only as needed for those services.

Payment and checkout providers

Email and hosting services

Analytics and security tools

Details

Cookies, Rights, and Retention

Our website may use cookies and similar technologies to remember preferences, understand traffic patterns, and support essential site functions such as shopping and account access. You can manage cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information where applicable by contacting us. You may also unsubscribe from marketing emails at any time using the link provided in those messages.

We keep personal information only as long as reasonably necessary for business, legal, tax, security, and operational purposes. We may update this Privacy Policy from time to time, and changes will be posted on this page with the revised effective date.

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Cookies and analytics
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Your rights and choices
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Data retention
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Policy updates